Shipping policy
Shipping
Package shipping
Peninsula and Balearic Islands
As a general rule, packages are sent within 48 hours of receiving payment, through CORREOS or a transport agency, depending on the customer's choice. Shipments will always have a tracking number and delivery with signature. The delivery time is 3-4 days or 3-5 in the case of the Balearic Islands.
If you prefer express delivery within 24 hours, you can choose the 24-48 hour delivery option. Shipping could take a little longer in small towns. Contact us with any questions. Whichever shipping method you choose, we will provide you with a link so you can track your order online.
Shipping costs include handling and packaging costs, as well as postal costs. Transport costs are €4.50. If you detect any damage to the package, you must inform the delivery person so that any claim can be made. We do our best to protect all fragile items.
If the package is returned because it is absent, you will have to pay the costs of the new shipment and the costs generated by the return.
Canary Islands
For shipments to the Islands, please contact us first to offer you the price list and conditions.
Portugal
Shipments to Portugal are automatically calculated in the store, depending on the weight of the package.
EUROPE
We ship to: Portugal, France, Italy, Germany and Belgium.
If you want to place an order and your country is not listed in our shop, please contact us: contacto@vitaromana.es