Shipping policy
Shipping
Shipping the package
Peninsula and Balearic Islands
The minimum order is €15.
As a general rule, packages are shipped within 48 hours of receiving payment, via Correos or a shipping agency, depending on the customer's choice. Shipments always have a tracking number and delivery with signature. Delivery time is 3-4 days, or 3-5 days in the case of the Balearic Islands.
If you prefer express 24-hour shipping, you can choose the 24-48 hour shipping option. Shipping may take slightly longer to smaller locations. Please contact us with any questions. Whichever shipping method you choose, we will provide you with a link so you can track your order online.
Shipping costs include handling and packaging, as well as postage. Shipping costs are €4.50. If you notice any damage to the package, please notify the delivery person so we can file a claim. We do everything possible to protect all fragile items.
If the package is returned due to being missing, you will be required to pay the costs of the new shipment and the costs incurred in returning the package.
Canary Islands
For shipments to the Islands, please contact us first for pricing and terms.
Portugal
Shipping to Portugal is automatically calculated in the store based on the weight of the package.
EUROPE
We ship to: Portugal, France, Italy, Germany and Belgium.
If you want to place an order and your country is not listed in our shop, please contact us: contacto@vitaromana.es